Ftk999 Privacy Policy — How We Keep Your Data Safe

1What Data We Collect

Ftk999 collects certain information to deliver the best gaming experience and keep your account secure. This data falls into two broad categories — what you provide directly, and what is gathered automatically while you use the platform.

What You Provide Directly:

• Full name and date of birth (for age verification)
• Email address and phone number
• Current residential address
• National ID or passport number (for KYC verification)
• Payment details — bKash, Nagad, Rocket, or bank account
• Username and password you set yourself

Automatically Collected:

• IP address and device information (operating system, browser version)
• Login and logout times and locations
• Gaming activity log — which games you played and for how long
• Transaction History & Amount
• Cookies & Local Storage Data

Ftk999 only collects data that is strictly necessary. We do not request excessive or irrelevant personal information, and we never collect sensitive data such as religion, political views, or medical history.

2Why and How We Use Your Data

Ftk999 uses collected data solely for the specific purposes it was gathered for. We will never use your information beyond those stated purposes.

Ftk999 never stores your full payment card number. Payment details are automatically cleared once a transaction is complete, and only the transaction reference number is retained.

3Cookies & Tracking Policy

Ftk999 uses cookies on its website and app. Cookies are small data files stored in your browser that help improve your browsing experience.

Types of Cookies We Use:

• Essential Cookies: Used to maintain your login session and for security purposes. These cannot be disabled.
• Functional Cookies: To remember your language preference and site settings.
• Analytics Cookies: To understand which sections of the site are most visited.
• Marketing Cookies: To show relevant ads only with your consent.

You can delete existing cookies or block new ones at any time through your browser settings. Please note that disabling essential cookies may cause some parts of the site to not function properly.

4Data Sharing with Third Parties

Ftk999 does not sell your data to third parties. However, limited information may be shared in certain specific circumstances:

• Payment Processors: Payment details required to process transactions via bKash, Nagad, or bank.
• KYC Service Provider: With authorised third-party agencies for identity verification purposes.
• Legal Authorities: Upon a valid court order or lawful request from a government authority.
• Anti-Money Laundering: To regulatory authorities as required for AML/CFT compliance.

All third parties with whom data is shared are contractually bound to uphold ftk999's privacy standards. They may only use the data for the specified purpose and are prohibited from using it for anything else.

5How Long Your Data Is Retained

How long ftk999 retains your data depends on the type of information and applicable legal requirements. As a general rule, data is deleted once it is no longer needed.

• Account Information: For the duration your account is active and up to 5 years after closure.
• Transaction Records: Up to 7 years due to legal obligations.
• Gaming Log: Up to 2 years after account closure.
• KYC Documents: Up to 5 years, in accordance with regulatory requirements.
• Cookie Data: Automatically deleted within 30 days to 2 years.

After the applicable retention period, your data is securely deleted or anonymised in a way that makes it impossible to identify you.

6Your Privacy Rights

Every ftk999 user has a number of important rights regarding their personal data:

• Right to Access: You can request to know what data we hold about you.
• Right to Rectification: You may correct any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data under certain conditions.
• Right to Restrict Processing: You may restrict how your data is used for specific purposes.
• Right to Data Portability: You can request your data in a machine-readable format.
• Right to Object: You may object to your data being used for specific purposes.

To exercise any of your rights, please contact our customer support team. We will respond within 30 business days. Please note that certain data may not be deletable due to legal obligations — in such cases, we will explain the reasons to you.

7Children's Privacy

Ftk999 is exclusively for users aged 18 and above. We do not knowingly collect data from minors. Age verification is in place as part of the registration process.

If a parent or guardian believes their child has created an account on ftk999, please contact our customer support team immediately. We will promptly close the account and delete all associated data.

To ensure Responsible Gaming, ftk999 regularly reviews accounts and may request additional identity verification in cases where unusual activity is detected.

8Privacy Policy Updates

Ftk999 may update this Privacy Policy from time to time. For any significant changes, we will notify you in advance via email or an in-platform notification.

Continued use of ftk999 after any changes take effect will be considered your acceptance of the updated policy. The date of the most recent update will always be shown at the top of this page for your reference.

Previous versions of the Privacy Policy will no longer be in effect. Only the most current version constitutes the valid and binding document.

9Contact & Complaints

For any privacy-related questions, complaints, or requests, please contact us:

• Email: [email protected]
• Live Chat: Available 24/7
• Response Time: Typically within 24–48 hours

Our Data Protection Officer (DPO) oversees all privacy-related matters. If your concern remains unresolved, you have the right to lodge a complaint with an international data protection authority.